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About Sandhya Kapoor

Sandhya Kapoor (she/her) is a technology executive with 20 years of experience developing products, managing large P&Ls, and leading global teams at PayPal, Meta, and IBM. An agile thinker, quick learner, and practical advisor on scaling growth and transformation in fast-changing industries, she has deep expertise in artificial intelligence, machine learning, logistics and operations, consumer e-commerce, fintech, cloud services, Infrastructure as a service(IaaS), Platform as a service(PaaS).


If you are looking for an end-to-end consultation that delivers high-value results for designing, developing and deploying high quality projects while driving  revenue, growth and profitability, Sandhya Kapoor is your go-to digital expert!

Achievements & Innovations

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Sandhya has spent over 20 years perfecting her expertise of integrating enterprise software solutions in complex ecosystems with clients from across the world! 

In her current role as Vice President for Risk Engineering at PayPal, Sandhya Kapoor leads ~800 employees around the world and owns the core risk systems for Payments, Onboarding, Credit, Disputes, Collections and Analytics Data Services. Her organization is responsible for optimizing the speed, security, regulatory compliance, and customer experience for money movement as billions of dollars in transactions move daily through PayPal’s global payment systems.

Sandhya was recruited to PayPal in 2023 following 6 years at Meta, where she held leadership positions inside Data & AI Infrastructure Organization. Before moving to Meta in 2017, she played key strategic and operational roles in transforming IBM’s cloud computing unit.

She started her career at IBM as a software development engineer in cutting edge Distributed Computing Enviornment (DCE), rose rapidly into senior management, and oversaw the creation of IBM Watson Natural Language Processing  redesign and scale the IBM Watson Health cloud offerings . In her many roles at IBM, she was deeply engaged in Cloud strategy and execution. She oversaw technical due diligence for IBM’s acquisition and integration of Lombardi Software into BPM/ODM enterprise offerings. She led engineering for acquired businesses such as Softlayer and its integration as the IaaS layer with IBM's Cloud.

She is an Executive in Residence at the McCombs School of Business, University of Austin, Texas, where she mentors mid-career professionals looking to move into the technology industry. She serves on the board of UdayanCare, USA Chapter, a nonprofit that promotes a nurturing home and excellent education for every orphaned and abandoned child in India. Sandhya provides an opportunity for higher education for every young adult, and especially every young woman, in India.

With a major chunk of her career devoted to IBM, a multinational technology corporation, she pioneered the use of IBM Watson technology that focuses on Natural Language Processing and Computer Vision.

At Meta, Sandhya resolved at scale analytical challenges by running a large number of Presto clusters spanning data centers across the globe. She designed and led the development of projects to provide cutting edge features for the highly interactive query engine serving  “Meta Scale” analytics needs.  Sandhya led projects to enhance Apache Spark for batch processing. She was instrumental in bringing efficiencies to MLOps pipelines for gleaning online and offline insights from real time data streams.

Over the course of 2 decades, Sandhya has designed, developed and deployed Enterprise software in various industries. In addition, she has collaborated closely with defense organizations in the US and UK to develop cutting-edge Tactical Threat Management systems using advanced Mathematics and complex Machine Learning models.

Why trust Sandhya Kapoor?

With extensive experience collaborating with enterprises of all sizes worldwide, Sandhya has spanned the depths of negotiating complex requirements and providing tailored solutions on a global scale. She is highly skilled in public cloud platforms like AWS, Azure, GCP and IBM Cloud, making her the ideal consultant match for both large-scale and small-scale distributed projects. 

Not only is she a trusted advisor in the software development industry due to her wealth of experience around the world, she is also a proud innovator of strategic solutions in Gen AI, Machine Learning, Data Science and CyberSecurity. 

 

The time is NOW! Transform the future of your firm with Sandhya Kapoor - the all-in-one digital expert!

AI, AI, Captain - a Watson DeVoxxEd Use Case by
Sandhya Kapoor & Stephan Janssen

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